Your Data

How to exercise your rights over the personal data we hold, and what happens after you ask.

Published by Dhilal Al Khaimah Real Estate LLC · Trade licence [DED LICENSE] · RERA ORN [RERA ORN]

Registered office Dubai - UAE

Effective date [EFFECTIVE DATE]

What you can ask for

RightWhat it means here
AccessA copy of the personal data we hold about you
CorrectionFix anything inaccurate or incomplete
DeletionDelete data we no longer have a lawful reason to keep
RestrictionPause certain processing while an issue is looked at
ObjectionStop direct marketing, and object to processing based on legitimate interests
PortabilityReceive your data in a structured, commonly used format

What happens next

  1. We log your request and acknowledge it by email, usually the same working day.
  2. We may ask you to confirm your identity — usually by replying from the address we hold. This stops someone else requesting your data.
  3. We handle it and reply within 30 calendar days of receiving it.
  4. If we cannot act on part of it, we tell you why and how to escalate.

Some data cannot be deleted immediately: records we must keep under UAE commercial, tax or real-estate regulation, and data needed to establish or defend a legal claim. Where that applies we will say what is held back and for how long.

Submit a request

For example the email address, phone number or listing you used. Do not send ID documents through this form.

Prefer email? Write to info.real@itssiddiqui.com from the address you signed up with, and include the word �request� in the subject line.

Questions about this page

Write to info.real@itssiddiqui.com or call +971556293537 during [BUSINESS HOURS].

Contact us Complaints & escalation